The Meaning of Good Customer Service
- Comments: 5
- Written on: February 28th, 2007
I handled a situation in my Lincoln Service Center last week that is becoming more and more common in the computer repair industry. Every business has its cycles, and in the computer industry companies that offer more service at slightly higher prices are always competing against companies that offer less service and slightly lower prices. […]
New Compute This Show Posted
- Comments: 2
- Written on: February 27th, 2007
There are two new Compute This shows posted on the Schrock Innovations website today. Special thanks to Petro in Georgia for providing us with some audio we lost due to a technical “difficulties” (read the Windows Vista Woes post). Petro calls the show frequently and listens every week via KFOR’s online feed. The majority of […]
Maintenance Checkup Home Edition Release Begins Today!
- Comments: 3
- Written on: February 26th, 2007
Due to a technical difficulty with our new web server, we were forced to push the planned release of the Maintenance Checkup Home Edition computer maintenance software from this past weekend to today. For those of you who want the “inside baseball” on what happened, we upgraded to a brand new web server to help […]
Radiation Will Kill You! Run Away Now!
- Comments: 2
- Written on: February 24th, 2007
The International Atomic Energy Agency and the International Organization for Standardization have proposed a symbol change so that you will be able to know when you are in the presence of a severe radiation danger. The new symbol, pictured left, was in development for 5 years and tested in more than 11 countries to ensure […]
The 10 Days of Home Edition Version 2 – Fully Functional FREE Trial!
- Comments: 4
- Written on: February 23rd, 2007
This post is the last in a 10-post series about the all-new version 2 of the Maintenance Checkup Home Edition (MCHE) computer maintenance software from Schrock Innovations. You can win a FREE 2-year subscription by simply posting a comment on any of the MCHE posts. Only one free subscription will be given away, so post […]
Update… We Won The Charge-Back!
- Comments: 2
- Written on: February 22nd, 2007
This of you who read my blog regularly might remember a post from a couple weeks ago where I told the story of an angry customer that disputed their credit card charge after we had to call the police to have their daughter removed from our Service Center. Today we received a notice in the […]
My Appearance on Drive Time Lincoln
- Comments: 2
- Written on: February 22nd, 2007
Yesterday I was on the closing segment of Drive Time Lincoln, hosted by Coby Mach on 1400 KLIN. I had about 6 minutes to explain what LB583 was all about and why I believe it is a bill that should be opposed. If you missed my original post, you can find my original post on […]
The 10 Days of Home Edition Version 2 – Better Support!
- Comments: 2
- Written on: February 22nd, 2007
This post is the ninth in a 10-post series about the all-new version 2 of the Maintenance Checkup Home Edition (MCHE) computer maintenance software from Schrock Innovations. You can win a FREE 2-year subscription by simply posting a comment on any of the MCHE posts. Only one free subscription will be given away, so post […]
Thor to Appear on KLIN’s Drive Time Lincoln With Coby Mach
- Comments: 2
- Written on: February 21st, 2007
About an hour from now I will be going on the air with Coby Mach on 1400 KLIN to discuss LB583 which I posted about earlier this week. There is a public committee meeting on Thursday in the State Capitol regarding the bill, and I would encourage anyone with opinions to be there to testify. […]
The 10 Days of Home Edition Version 2 – Smarter Hard Drive Cleanup!
- Comments: 3
- Written on: February 21st, 2007
This post is the eigth in a 10-post series about the all-new version 2 of the Maintenance Checkup Home Edition (MCHE) computer maintenance software from Schrock Innovations. You can win a FREE 2-year subscription by simply posting a comment on any of the MCHE posts. Only one free subscription will be given away, so post […]
