Vista Service Pack 2 Commercial Airing

A few weeks ago I posted about a special offer we put together to help get Vista’s Service Pack 2 safely installed on computers before it is force-fed to our customers via automatic update on June 30th.  The response was pretty good, and we were turning around most of the installs (even the problem children) in less than a day.

We cut a new commercial that is running on local Lincoln television to promote the offer as well.  Take a look:

Jon had to pioneer a couple new fixes with Microsoft that we came across, but we were able to get everyone up and running with the new Service Pack.  Some of the problems we had to overcome included:

• If you are running Vista Ultimate and have all language packs installed, Vista Service Pack 2 will not install (you have to remove them to install SP2)
• The Czechoslovakian language pack doesn’t uninstall –  You have to do an in-place upgrade (the equivalent to a repair installation in XP)
• The dreaded 0x8000ffff “End of File” error – This stumped MS for 2 whole days
• Death after installation reboot – Usually a symptom of a bad hard drive
• Service Pack 1 was not installed – This is easy to fix