- Comments: 17
- Written on: April 5th, 2010
Does your PC freeze often, especially when you start or shutdown your computer, or try to launch an application?
If you answered yes, then to rectify the situation you need to first identify the culprit. Typically, a computer freezes when one or more running processes, such as ipssvc.exe, ekrn.exe, or msmpeng.exe, report high CPU usage.
Perform the following steps to identify the process that is eating into your system’s resources: