HP, Stop Selling Defective Printers
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- Written on: June 19th, 2006
My uncle bought a new HP multifunction printer for my father and called me to come over and hook it up. I stopped by after work thinking it would only take a few minutes to get everything up and running. Boy was I wrong!
The printer is a photo quality printer that uses an HP 6-cartridge system to obtain high quality prints. I unpacked the system, started the software installing and followed the directions to get everything hooked up. When I powered the unit on for the first time, it informed me that one or more of the initialization cartridges were not installed correctly.