Newegg Ships Fake Intel i7 CPUs, Blames IPEX
- Comments: 4
- Written on: March 9th, 2010
Newegg is currently conducting a thorough investigation surrounding recent shipments of questionable Intel Core i7-920 CPUs purchased from Newegg.com.
First, there was an obvious typo on the sticker that identified what CPU was in the sealed box. The word “Socket” was misspelled as “Sochet”.
Additionally, the hoogram logo in the upper left corner of the sticker was a horrible replica of what Intel normally places in that spot.
Unless the buyer actually looked through the manual, the fakes would not have been detected.
Newegg made the following public announcement once they realized that these were not “demo units” shipped accidentally:
Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us “demo units.” We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier. Contrary to any speculation, D&H Distributing is not the vendor that supplied us with the Intel Core i7-920 CPUs in question.
Newegg’s top priority is to proactively reach out to all customers who may have been affected to ensure their absolute satisfaction. We have already sent out a number of replacement units and are doing everything in our power to resolve the matter promptly and with the least amount of inconvenience to our customers.
We have always taken pride in providing an exceptional experience for each customer, and we apologize for any inconvenience to our valued customers. We take matters like this extremely seriously, and are working in close cooperation with Intel and the appropriate law enforcement authorities to thoroughly investigate this incident.
If you recently purchased an Intel Core i7 from Newegg, you might want to dig out that manual you tossed away to make certain you are not one of the victims in this.
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- Comments: 4