Comments on: How to Cancel Norton Annual Renewal and Get Your Money Back in 10 Minutes or Less http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/ Peanuts to Profits With Thor Schrock Sun, 14 Mar 2010 12:31:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Pablo Edwards http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-48558 Pablo Edwards Tue, 09 Mar 2010 19:28:40 +0000 http://www.thorschrock.com/?p=2519#comment-48558 An absolute horrible experience with Norton. Recently received a charge for an auto renewal on a computer that fried 8 months ago. Been trying for 3 days now to get in touch with them. 60 to 90 minutes on hold each time with no pick up. I can't email them because I don't have all the info from the dead computer. Never again. An absolute horrible experience with Norton. Recently received a charge for an auto renewal on a computer that fried 8 months ago. Been trying for 3 days now to get in touch with them. 60 to 90 minutes on hold each time with no pick up. I can’t email them because I don’t have all the info from the dead computer. Never again.

]]> By: Roxanne http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-45994 Roxanne Wed, 10 Feb 2010 18:59:56 +0000 http://www.thorschrock.com/?p=2519#comment-45994 My teen-aged daughter just had this happen to her checking account, same thing. I tried calling the toll-free number but was on hold forever and finally hung up. I used the above link to chat online and the problem was corrected in about ten minutes, and they made the appropriate changes so it wont happen again. Unfortunately this caused her to be charged an overdraft fee, so more paperwork at the bank to get that fixed also. Sigh... but the above information was extremely helpful in showing us how to get the problem fixed in a timely manner- thanks! My teen-aged daughter just had this happen to her checking account, same thing. I tried calling the toll-free number but was on hold forever and finally hung up. I used the above link to chat online and the problem was corrected in about ten minutes, and they made the appropriate changes so it wont happen again. Unfortunately this caused her to be charged an overdraft fee, so more paperwork at the bank to get that fixed also. Sigh… but the above information was extremely helpful in showing us how to get the problem fixed in a timely manner- thanks!

]]> By: Kanga http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-45093 Kanga Wed, 03 Feb 2010 13:28:01 +0000 http://www.thorschrock.com/?p=2519#comment-45093 Thank you so much for this information. It was extremely helpful and thanks to your advice I managed to cancel the auto renewal in about 5 minutes. I used the chat service. It was easy. Thank you so much! Thank you so much for this information. It was extremely helpful and thanks to your advice I managed to cancel the auto renewal in about 5 minutes. I used the chat service. It was easy. Thank you so much!

]]> By: TOM McAREAVEY http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-43958 TOM McAREAVEY Fri, 22 Jan 2010 10:59:43 +0000 http://www.thorschrock.com/?p=2519#comment-43958 I had this problem with Norton taking re-newal fee from my bank account without even asking me. I then used their Symantec's online chat, here i was able to cancel and get my money refunded, although it took about 1 week to show as a credit on my bank account. And this also cancelled future automatic renewals. This did really work, I suggest to try it. I had this problem with Norton taking re-newal fee from my bank account without even asking me. I then used their Symantec’s online chat, here i was able to cancel and get my money refunded, although it took about 1 week to show as a credit on my bank account. And this also cancelled future automatic renewals. This did really work, I suggest to try it.

]]> By: free beats http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-42836 free beats Wed, 06 Jan 2010 16:00:14 +0000 http://www.thorschrock.com/?p=2519#comment-42836 I don’t like lately Norton products. .... I don’t like lately Norton products. ….

]]> By: free beats http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-42835 free beats Wed, 06 Jan 2010 15:59:38 +0000 http://www.thorschrock.com/?p=2519#comment-42835 I don’t like lately Norton products. I don’t like lately Norton products.

]]> By: Colin Bryant http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-42748 Colin Bryant Tue, 05 Jan 2010 10:22:12 +0000 http://www.thorschrock.com/?p=2519#comment-42748 There is no UK contact number and the US number was engaged when I tried it. The call back form asks for a US format number and wont accept my UK number. I eventually used the 'chat' support - the assistant, Raja Gopal, was very polite and efficient and although I had to wait a few minutes he processed the refund and told me the auto-renewal was also cancelled for the future. There is no UK contact number and the US number was engaged when I tried it. The call back form asks for a US format number and wont accept my UK number. I eventually used the ‘chat’ support – the assistant, Raja Gopal, was very polite and efficient and although I had to wait a few minutes he processed the refund and told me the auto-renewal was also cancelled for the future.

]]> By: Portable Defibrillator http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-42187 Portable Defibrillator Mon, 28 Dec 2009 22:13:08 +0000 http://www.thorschrock.com/?p=2519#comment-42187 I have had Norton twice automatically renew my subscription and I now know how to cancel the Automatic Renewal choice after reading your comments. I have had Norton twice automatically renew my subscription and I now know how to cancel the Automatic Renewal choice after reading your comments.

]]> By: emergency cash http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-40393 emergency cash Sun, 06 Dec 2009 20:40:39 +0000 http://www.thorschrock.com/?p=2519#comment-40393 I understand that auto renew can help a company earn extra cash but as a consumer I hate annual renewals. Thanks for this awesome tip. I understand that auto renew can help a company earn extra cash but as a consumer I hate annual renewals. Thanks for this awesome tip.

]]> By: cash back cards http://www.thorschrock.com/2009/11/09/how-to-cancel-norton-annual-renewal-and-get-your-money-back-in-10-minutes-or-less/comment-page-1/#comment-40317 cash back cards Sun, 06 Dec 2009 01:14:32 +0000 http://www.thorschrock.com/?p=2519#comment-40317 This automatic renewal stuff gets so annoying! I know it's probably a great business or money maker. But, really come on! If I would want to renewal so badly leave it up to the actual customer to renew instead of just automatically ripping me of each year. Great post and this helped out a ton! Thanks again! This automatic renewal stuff gets so annoying! I know it’s probably a great business or money maker. But, really come on! If I would want to renewal so badly leave it up to the actual customer to renew instead of just automatically ripping me of each year. Great post and this helped out a ton!

Thanks again!

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