Comments on: How to Cancel Norton Annual Renewal and Get Your Money Back in 10 Minutes or Less

By: Jon

Jon — Thu, 02 Feb 2012 20:45:02 +0000

I’m surprised but it didn’t take very long to do this. I called the number and the guy I was talking to did it quickly. That was as of today, 2/2/12. They said it would be somewhere in between 3 to 6 days for it to show on my account.

By: joe

joe — Fri, 06 Jan 2012 13:03:55 +0000

i have just cancled my renewal with norton chat, vipin was exellent in sorting
it out for me, as i had changed my email address, i hadnt informed them, so
therefor i didnt have an account to cancel,

By: leander loftman

leander loftman — Thu, 05 Jan 2012 21:32:48 +0000

i need some one to contact, me i dnt have norton , so where is that an who gives you guys rite, to keep my account number, on your file that is a crime,,

By: Thor

Thor — Wed, 04 Jan 2012 16:26:02 +0000

Seriously, for the one millionth time… I am not Symantec. I am not taking your money without asking. We advise you NOT renew online but instead do it through us so we can cancel the auto-renew feature. READ THE POST and you will get all of the information you need to know.

By: leander loftman

leander loftman — Tue, 03 Jan 2012 21:26:52 +0000

you guys just go in my account take out money without contacting, the person, why taken off money from my, account,m i want to know who i can talk to,,

By: leander loftman

leander loftman — Tue, 03 Jan 2012 21:26:05 +0000

i want to know why , you guys still taken,, money from my account , i want to know how i can get my money back dont think that is fear,,

By: Rick

Rick — Thu, 27 Oct 2011 04:28:17 +0000

Nice customer service Norton. My mother passed away in June 2011. This month I received a credit card statement for a visa card that I’d not yet been able to close due to probate. I had cleared all outstanding amounts on the card following her death, so I was surprised to see an auto renewal fee for Norton AV. I called to have the charge cancelled, but they said it is outside the 60 day reversal period… cute. I am sure my mother is getting good use of their AV product in heaven… That is yet one more example of why I will not permit anyone I know to purchase Symantec products.

By: Pip

Pip — Fri, 30 Sep 2011 22:59:34 +0000

I cancelled my auto renewal for Nortons and was still billed!! Then I had to ask for a refund. Be very careful about giving out your credit card details to Norton. They are very sneaky.

By: Val

Val — Mon, 15 Aug 2011 21:35:20 +0000

I got a refund with no hassles at all by calling the USA number 1800 695 0678

By: Steve

Steve — Sat, 25 Jun 2011 20:08:08 +0000

Thx for posting this information. After going through “Are you sure routine?” the cancellation process went very well. Good job!!