Could You Imagine if Someone Did This to your Daughter?

  • Comments: 4
  • Written on: March 24th, 2007

OK, so this post has nothing to do with technology at all. With that said, I found this blog while surfing online this morning and was astonished that any “service business would do something like this to a little girl. This is one of those stories that makes you happy to live in Nebraska and not New York.

A Manhattan mother posted a tale on her blog of an interaction between her little six year old girl and a Manhattan American Girl Doll Hair stylist (yes, you read that right – someone who makes a living styling plastic hair on dolls).

American Girl dolls sell for about $90 each, without any accessories at all. This little girl wanted one because everyone else at her public school had one, but her mother warned her that if she wanted accessories should would not have much money left after buying the doll.

So the little girl managed to save up $30 of her own money and choose to buy a more reasonably priced doll named Gracie at Target that came with tons of accessories in the package. A smart move, in my opinion – especially for a six year old. Until she was confronted by a plastic-hair dresser about her fake baby.


A little later, one of her daughter’s friends invited the little girl to come to a hair styling session for their dolls at American Girl in Manhattan, NY. She was thrilled and brought her doll to the “Doll Salon.” what happened next was horrible:

Quoting from the Mom’s blog:

She’ll never forget the feeling of waiting in line at the salon. The anticipation, the special feelings welling up in her body. She’d spent extra time in the morning dressing Gracie for the outing. Etta dressed extra-pretty too. Well, sort of thrift-store pretty. Hand-me-down pretty. Not expensive pretty. But she went off with her head held high. Feeling pretty and important and deserving. Courageous little girl.

When she got to the front of the line she was shown a menu of hairstyles to choose from for her doll. Her friend’s mom was surprised that the price had gone up from $10 a doll to $20, but Julie had earned this reward (and, as luck would have it, Etta really needed to learn a lesson), so it would be worth it.

“This isn’t a real doll!” the stylist exclaimed. (Thank your stylist!–we never would have had the heart to explain it that way!). And to prove that a fake doll isn’t worth the plastic she’s molded out of, she refused to do the doll’s hair.

Can you imagine how crushed this little girl felt when she was embarrassed in front of all of her fiends? what in the world was this stylist thinking?

Quoting from the mom’s blog:

And she cried and cried and cried, and your stylist held her ground. That was a good lesson for her too. That feelings don’t have a place in “the heart of Manhattan’s prestigious shopping neighborhood” (another quote from your website).

And did you realize how loyal to you all the other mommies in line were? You’d have been proud of them.

One chided Etta for not knowing she couldn’t bring a fake doll to the store. Tsk tsk. She’s in first grade now and can read by herself (taught herself, in fact). She probably should have done the research. There’s another great lesson for her. (Thanks mom in line!)

One mom muttered to another that Etta probably couldn’t afford a real one. Great hunch! She’s six!

One mom just smiled and said “Well, American Girl Dolls aren’t for everyone, you know.” A sentence cleverly crafted to make Etta feel like someone cared about her but also to be aware that she really didn’t belong there in your fancy store with the other, richer, better girls. How compassionate!

So, another little girl had a life-changing experience at The American Girl Place!

I don’t really think there is anything left to be said except thank God I live in Nebraska. Showing tact, the mother in this story has not revealed the name, home address, phone number, and email address of the stylist in question. I don’t think I would have been so kind to someone who felt they needed to teach my daughter a “lesson” like this.

  1. Sandra K K Luedke
    Sandra K K Luedke said on March 24th, 2007 at 10:51 am

    No way was the operator at the salon a professional; she just had a job and would not have had that if I had been involved. However, I am afraid the same pettiness can and does exist in our neck of the woods. Check out bullying in Lincoln middle schools–I was amazed to learn how much goes on! And what happened in the salon is a form of bullying! No easy answer I’m afraid……

  2. Bill Tones
    Bill Tones said on March 26th, 2007 at 10:52 am

    I’ve seen a lot of unproffesional behavior, and bullying in the sales and service industry. Have you ever had someone tell you that your tech was out of date and that there was no use repairing or upgrading one part on a computer that, otherwise, worked fine, because the whole thing was ‘to obsolete to be worth it’? I’ve seen it happen.

    "Why bother cleaning the heads on that old VCR, when you could get a new one instead!" has probably lost far more sales of head cleaning tapes than it has generated VCR sales.

    *sigh* Actually, it’s likely that the sales people are used to bullying people that way.

  3. Kathleen
    Kathleen said on March 29th, 2007 at 9:02 pm

    Thats a terrible story Thor!! Makes me want to beat up a plastic doll stylist lady, but then I realize…
    she can’t get any lower.

What do you think? Join the discussion...

How do I change my avatar?

Go to gravatar.com and upload your preferred avatar.

Subscribe to My RSS Feed

Subscribe Form Click to Subscribe or

      TwitterCounter for @thorschrock

Ed Wunder Loves Schrock's Service

Top Commentators

Schrock Innovations' New Ride

Revolution Wraps Rocks!

Geek Squad Hires Anyone!

Other Recent Videos


We're on the Morning Blend answering your Lincoln Nebraska computer repair questions regarding warranties


Need your computer repaired in Omaha? If you're never visited Schrock Innovations before (1st time client), stop by for a FREE hour of repair

Our Open Adoption

    Kim and I are seeking to adopt another child through Open Adoption. If you know of a birth mother seeking a stable, loving family in Nebraska, please direct her to our website at nebraskaopenadoption.com.

Thor's Sponsors

    Computer Repair Lincoln NE
© Thor Schrock 2009