Alltel LAN and Internet Service to become Windstream

  • Comments: 2
  • Written on: July 15th, 2006

Jennifer Murray with Alltel sent me an email today to inform us of an upcoming change that will impact all Alltel telephone and Internet customers. Alltel is separating its land line business from its wireless business and merging the land line business with VALOR Telecom. The new company will be named Windstream Communications.

To promote the merger, Windstream (formerly Alltel) is introducing new promotional Broadband offers to compliment the Windstream company launch. The new promotions will run from July 17th – September 30th. The promotional rates are only valid for new Internet customers. See below for details.

DSL Lite Broadband 1.5Mb Broadband 3MB Broadband 6Mb
Stand-alone or with Dish $19.95 $24.95 $29.95 $39.95

In addition, Windstream is introducing a new Satisfaction Guaranteed policy. Some customers may be hesitant to sign-up for broadband (high speed) if they’re not familiar with the service. The Satisfaction Guarantee policy will provide new customers the comfort of knowing they can try broadband without risk.

If they decide that Windstream Broadband is not right for them — for whatever reason — you can disconnect without penalty within the first 30 days. You will receive a credit for the monthly service charge that was added to your account at the time of sign-up. It is important to note that certain conditions do apply — (1) the $9.95 shipping and handling charge will not be refunded. (2) the modem must be returned; otherwise, a charge for the equipment will be applied to your account.

This is by far the best opportunity for new customers to try out broadband services that I have ever seen in Lincoln. In my professional opinion, I would suggest you take advantage of these offers if you think you would enjoy the world of DSL. One word of caution – as unbearable as dial-up is sometimes now, once you taste high speed it is hard to go back!

  1. Michael S Rote
    Michael S Rote said on October 30th, 2006 at 11:46 am

    Ever since the name change the quality of service has plummeted.
    I am a present DSL customer and found I have more down time and an extreme amount of spam.
    I have been in contact with your company before without success. I’m in the process of switching to the local cable service because they told me it would be cheaper and I wouldn’t have to change my e-mail addres. Is your company going to remain as Windstream or can I count on better service from this company?
    Michael S Rote

  2. Thor Schrock said on October 30th, 2006 at 12:43 pm

    Thanks for your comment. I am going to pass your information on to our contact at Windstream so they know what you went through.

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