MoviePass tweaks MediaPipe Cancellation Procedure – Makes it Harder to Cancel Shady Software Package

  • Comments: 4
  • Written on: June 28th, 2006

For those of you who follow this blog, you have read about the MoviePass and MediaPipe software that seems to find its way on to people’s computers who have no recollection of installing it. The software is designed to provide you access to free video content and is usually installed when the user clicks on an advertisement online for free video content and installs their trial software.

30 days later, the MediaPipe software begins to demand its subscription fee though pop ups that increase in frequency until you pay.

There used to be a toll-free number to cancel the account that was opened in your name when you installed the MoviePass trial, but now that number is frequently too buy to get through, and when you do make it through it goes to voice-mail.The makers of MoviePass were undoubtedly barraged with callers seeking to cancel their accounts, so they have created a website where you can cancel your MoviePass subscription instead.

If you visit http://members.moviepass.tv/customerservice and you are infected with MoviePass you are granted access to the cancellation website. If you are not infected with MoviePass, then you are given a “You don’t have permission” message before you are redirected to a page that offers you the handy opportunity to reinfect yourself by clicking on a button.

We have updated our Remove MoviePass Tutorial with the latest variant information and updated cancellation instructions. We will keep you posted if anything new develops with these people and their software.

  1. Jeff
    Jeff said on July 5th, 2006 at 11:04 am

    I found your website when I was looking to remove the Moviepass software from my cumputer. Your steps were clear and I was easily able to remove the software from my computer.

    Something certainly needs to be done about these retarded sites that try to scam money out of people.

    Thanks again for the help.

  2. Jonathan
    Jonathan said on July 8th, 2006 at 3:24 pm

    As I was getting ready to remove MoviePass from the computer, of course, I had to go into safe mode. I went to run, put in msconfig, and, for some odd reason (curiosity) I went to the Startup tab. And, to my surprise, one of the last ones on the list was license_manager.exe, and it showed it’s location. (C:\Program Files\License_Manager\) So, once I got into safe mode, I went to that folder and deleted it successfully (along with a few other MoviePass files). Then, I came back into the normal computer mode, and, to my surprise, in the Startup tab, License_Manager was still there. Any speculations?

    And, just FYI, after deleting MoviePass, I "miraculously" regained 6 gig of hard drive space.

  3. Remove Moviepass
    Remove Moviepass said on July 28th, 2006 at 10:19 pm

    http://moviepass.thorschroc

  4. thorschrock said on August 12th, 2006 at 8:03 am

    http://www.thorschrock.com/

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