Beware of notebookparts.com and Abbassi Rahim

  • Comments: 4
  • Written on: May 4th, 2006

Listen up computer shop owners out there! whatever you do, do not do business with notebookparts.com or any other company owned by Abbassi Rahim (a.k.a. “John”)!

This company is questionable at best in my opinion. I ordered a new 8x CD-RW drive for an older Gateway laptop from notebookparts.com. I received a used, defective drive. I called notebookparts.com and Abbassi Rahim agreed to send me a replacement. The replacement was supposedly *new* but is also defective.

This whole mess took more than 4 weeks to play out after shipping, and my customer finally got tired of messing with it and cancelled his order. So I emailed “John” (I suspect Abbassi Rahim) and asked for an RMA number from notebookparts.com to return the second defective drive for a refund.

But guess what…. All notebookparts.com CD drive sales are now final. You are taking your life into your hands if you deal with Abbassi Rahim or notebookparts.com.

It also looks like I am not alone in my opinion. Check out these horrible reviews of Abbassi Rahim and notebookparts.com

http://www.resellerratings.com/seller_info.pl?seller_id=5223
http://www0.shopping.com/xMR-notebookparts++com~MRD-302006~S-1
http://www.epinions.com/pr-Online_Stores_Services-Notebookparts_com/display_~reviews
http://www.pricegrabber.com/rating_getreview.php/r=2496
http://www.resellerratings.com/seller_info.pl?seller_id=5223

  1. Christopher
    Christopher said on May 4th, 2006 at 2:38 pm

    Wow! I used to work in retail, and a can guarantee you, if we treated a customer like this, we wouldn’t be in business. Working with ANY type of sales, you need to stand by your product and run your business honestly and ethically. And how does a company SUDDENLY change their return policy in the middle of doing business? All Sales Final??? Let’s take that concept a little further. I buy what I think is a new car, but later find out that it is used and a lemon. If all sales are final, how often do you think people will shop with that dealer?? How sad.

  2. Christopher
    Christopher said on May 4th, 2006 at 3:57 pm

    FOLLOW UP… I went to this site and HE HAS A RETURN POLICY!! There is nothing that states All Sales Final! Seems shady to me.

  3. Adam said on May 5th, 2006 at 12:04 pm

    it’s almost like they don’t understand how easily these things can ruin them. once it’s on the internet, they’ll be running from it for a looong time. oh, and thanks for taking the bullet for us on this one. i’m glad it wasn’t me. haha

  4. Calvin Webster
    Calvin Webster said on November 12th, 2011 at 11:33 am

    DO NOT do business with this company! They’re selling (faulty) used parts as new and they will not respond to queries unless they have to. If I could rate this seller with negative stars they would get the max. I wish I’d checked them out before ordering from them, with such a long history of bad business.

    I ordered a “nVidia GeForce 7900 Video Card T238G” listed as “NEW” on next day shipment “FedEx standard overnight” at around Noon EST Tue 1 Nov for $255.95. There was no acknowldgement email and no indication the sale was complete. That day and the next morning I sent email to their sales to confirm – no answer. At about 11 AM the part arrived at my home. Sent another email to let them know. Almost immediately, I got a reply stating this was “great news”. Inside the UPS overnight box was a thin, plastic FedEX bubble-wrap envelope floating around without extra packing. Inside the envelope was what looked like an old pink poly sleeve. The video card did not look new at all! In fact the cooling fins were bent and there was dust between accumulated between them. I needed to get my laptop running so I straightened out the fins and blew out the dust before installing it. Reboot failed with black screen and double-beep. I reinstalled my old board which comes up but has lines running accross it and it came up normally. Just to be sure, I re-installed the “NEW” part and it failed the same way.

    It took me aother day and a half to get them to give me an RMA. Their first response (from Mariam) was a denial, stating that all their parts are brand new from Dell and that I must have done something wrong. They kept asking for different numbers on the board each time, apparently trying to drag things out or get me to give up. I sent the part out USPS insured with confirmation. Sent several more emails asking them to confirm receipt. Not until I sent the confirmation number and date/time I KNEW they received it did they acknowledge getting it. When I again got no word on status they finally answered saying it usually takes 1 or 2 days to process. On Nov 11 (Veterans Day – I am a Vet) they finally admitted that the part was bad and their other used parts were also bad. Finally they acknowledged it was a used part they were selling as new. Now they say they’ll give me a refund. How much you want to bet I have to wait at least a week to get it?!

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